Terms of service

Terms of Service

Last updated: November 15, 2026

Welcome to AURA WARE. By visiting our store or placing an order you agree to these terms.

About us. AURA WARE is an Egyptian fashion brand selling knitwear through this website. You can reach us at auraware.store@gmail.com.

Products. We do our best to show colors and photos accurately, but colors may look slightly different on different screens. Pieces are limited and availability changes quickly; an item is only reserved once your order is confirmed.

Prices. Prices are shown in Egyptian pounds (EGP) and include applicable taxes. We may change prices at any time, but the price shown when you place your order is the price you pay.

Offers and gifts. Offers such as 50% off the 2nd piece, and the free Mystery Box gift for the first orders, are applied automatically at checkout while they are active and while stock lasts. We can end or change an offer at any time. The gift cannot be exchanged for cash and cannot be returned or refunded. If you return an item that qualified you for an offer, the offer is adjusted as explained in our Refund policy.

Orders. Placing an order is an offer to buy. We may confirm it by phone or message, and we may cancel or refuse an order if an item is out of stock, if details are incorrect, or if we cannot reach you. If we cancel a paid order, we refund the amount you paid.

Payment. We accept cash on delivery and InstaPay. For InstaPay, the order is marked as paid once we verify your transfer.

Shipping and returns. Please read our Shipping policy and Refund policy, which are part of these terms.

Your account. If you create an account, you are responsible for keeping your login details safe and for the information you give us.

Use of the website. Please do not misuse the website, interfere with its operation, or use our photos, logo and content without our written permission. All brand names, logos, photos and designs belong to AURA WARE.

Liability. To the extent permitted by law, AURA WARE is not liable for indirect losses arising from use of the website or delays outside our control, such as courier delays. Nothing in these terms limits your legal rights as a consumer.

Privacy. How we handle your personal information is described in our Privacy policy.

Changes. We may update these terms from time to time. The version published on this page applies to your order on the date you place it.

Governing law. These terms are governed by the laws of the Arab Republic of Egypt.

Contact. auraware.store@gmail.com